My Feedback to CBS Sportsline:

[JGAC]

That sucks, wait that long just to get an automated like response like that.

[Mike]

shoot wait unitl I post the second email that I received from A guy named Tim. I am at war with these bastards. And let me tell you right now, I WILL NOT LOOSE

[Crash_44]

You mean, "lose"? Not that I want you to get loose either.

[Erotic Joe]

Aren't we all loose enough from getting butt-fucked by that draft thing?

[JGAC]

Can't wait to see what happens in Episode II!

[Crash_44]

Originally Posted by Erotic Joe

Aren't we all loose enough from getting butt-fucked by that draft thing?

Not me. I drafted myself. Fuck the draft robot!

[Mike]

I received a response again from sportsline and it was the same goddam response like the first one. Read the email that I sent back to them this morning:


I am extremely pissed at this!!!


This is the third email that I have sent in regards to my fantasy league on Sportsline.com. I am appalled at your responses because of the fact that I was sent the SAME email again and again. Who can I contact to talk about my league problems and please do not send me to the help page on Sportsline, that doe not do a damn thing for me. I need to speak to someone from Sportsline.com, I am the commissioner of my league and I have had problems that I would like to discuss with your company. Commissh's Erik response to the last email was an insult to my integrity. Please read this entire email and you will see what I mean. Please send me a contact phone number ASAP. If I do not receive a response within 24 hours, I am going to report your practices to the BBB.

Sincerely,

Mike Simonds

SportsRant.com

-----Original Message-----

From: Fantasy Support [mailtoantsup@sportsline.com]

Sent: Wednesday, March 24, 2004 12:43 PM

To: Mike Simonds

Subject: Re: FW: Billing Related Issue

Hi Mike:

**DO NOT REPLY TO THIS EMAIL, IT WILL NOT REACH THE INTENDED PARTIES**

Please submit your question from within the fantasy game you reference by scrolling over the "Help" button within the header, and then clicking: "Contact Us/Contact the Commissioner".

At the top of the Help/Contact Us page you'll find the FAQ section of the site which is updated frequently. At the bottom you'll find the email submission form where you may submit your questions.

Submitting your question using this outline will expedite response directly from individuals within our fantasy department assigned to your game. It also provides them with a direct link to your league and a good deal of setup information that allows the commissioners to more accurately assist you.

If you are unable to access your league, please submit your fantasy related question and information to support@commissioner.com:

Your Name:

Your ID:

Your Team/League Name:

League URL (website address):

Your Question/Issue:









Thank you for your business,

The Commissioners' Office

Commish Erik

---------------------------------------

Hey Tournament Fans - Gear up for this year's madness at MVP.com, The Official Store of CBS SportsLine.com.

Our NCAA Fan Shop features a wide assortment of products for all your favorite teams. Click below to start shopping!



http://mvp.com/entry.point?entry=715787&source=E_FAN:bracket_ncaa fanshop:03_01_04





Original Message Follows:

-------------------------

I am forwarding this to your office for help and understanding on why this issue is not being resolved. Please read my email send to support@sportsline.com. I am appalled at the service that I am receiving from Sportsline at this time and I wish a quick and decisive response to this issue!

I sent this email originally on March 18 and the response stated that I would receive a reply within 24 hours; well it took them 6 days to get back to me. Please read the message below and respond ASAP or I will contact the BBB.



Sincerely,

Mike Simonds



Original Message Follows:

-------------------------

Name: Mike Simonds

ID: sportsrant

Email: simonds@sportsrant.com

Subject: Billing Related Issue

Feedback: I am in the sportsrant.com fantasy baseball league that I, along with another person paid for. We conducted the draft roughly 10 days ago and I cam sending this email because he also sent in an email and never heard from CBS what so ever. We experienced many problems during the draft, something that I would not expect for $ 120.00. Yahoo offers free leagues with the same type of drafts.

First, the default rankings by Sportsline are atrocious. An owner in my league who didn't adjust the default rankings and was unable to attend the draft was given Ryan Dempster with the #2 pick in the draft. Second, all too frequently, errors would come up on the draft page, forcing owners to reopen their draft pages. Finally, it was much too difficult to see what players had already been drafted. Once a player was drafted, their name was completely removed from all the rank lists and it became a wild goose chase to find out if a player had been drafted yet and who had taken them.

I have participated in numerous Yahoo! Live Drafts and have never found their servers slow, have never experienced an error on their draft pages, and have always been able to navigate their draft pages with ease.

I do expect some sort of reply to this because the commissioner did not and he submitted his email over 5 days ago. I think some sort of compensation should be given to us do to all of the problems that we have sustained so far!

I'm sure my opinion makes little difference to you, but I just wanted to assure you that you are far from the best fantasy sports source available.

Thank you.

Sincerely,

Mike Simonds

Founder

SportsRant.com



Referring URL: http://lalfd.baseball.sportsline.com/standings

-----Original Message-----

From: Support [mailto:support@sportsline.com]

Sent: Wednesday, March 24, 2004 7:19 AM

To: simonds@sportsrant.com

Subject: Re: Billing Related Issue





**DO NOT REPLY TO THIS EMAIL, IT WILL NOT REACH THE INTENDED PARTIES**

Please submit your question from within the fantasy game you reference by

scrolling over the "Help" button within the header, and then clicking:

"Contact Us/Contact the Commissioner".

At the top of the Help/Contact Us page you'll find the FAQ section of the

site which is updated frequently. At the bottom you'll find the email

submission form where you may submit your questions.

Submitting your question using this outline will expedite response directly

from individuals within our fantasy department assigned to your game. It

also provides them with a direct link to your league and a good deal of

setup information that allows the commissioners to more accurately assist

you.

If you are unable to access your league, please submit your fantasy related

question and information to support@commissioner.com:

Your Name:

Your ID:

Your Team/League Name:

League URL (website address):

Your Question/Issue:





---------------------------------------

Hey Tournament Fans - Gear up for this year's madness at MVP.com, The

Official Store of CBS SportsLine.com.

Our NCAA Fan Shop features a wide assortment of products for all your

favorite teams. Click below to start shopping!





http://mvp.com/entry.point?entry=715787&source=E_FAN:bracket_ncaa fanshop:03_

01_04





Original Message Follows:

-------------------------

Name: Mike Simonds

ID: sportsrant

Email: simonds@sportsrant.com

Subject: Billing Related Issue

Feedback: I am in the sportsrant.com fantasy baseball league that I, along

with another person paid for. We conducted the draft roughly 10 days ago

and I cam sending this email because he also sent in an email and never

heard from CBS what so ever. We experienced many problems during the draft,

something that I would not expect for $ 120.00. Yahoo offers free leagues

with the same type of drafts.

First, the default rankings by Sportsline are atrocious. An owner in my

league who didn't adjust the default rankings and was unable to attend the

draft was given Ryan Dempster with the #2 pick in the draft. Second, all too

frequently, errors would come up on the draft page, forcing owners to reopen

their draft pages. Finally, it was much too difficult to see what players

had already been drafted. Once a player was drafted, their name was

completely removed from all the rank lists and it became a wild goose chase

to find out if a player had been drafted yet and who had taken them.

I have participated in numerous Yahoo! Live Drafts and have never found

their servers slow, have never experienced an error on their draft pages,

and have always been able to navigate their draft pages with ease.

I do expect some sort of reply to this because the commissioner did not and

he submitted his email over 5 days ago. I think some sort of compensation

should be given to us do to all of the problems that we have sustained so

far!

I'm sure my opinion makes little difference to you, but I just wanted to

assure you that you are far from the best fantasy sports source available.

Thank you.

Sincerely,

Mike Simonds

Founder

SportsRant.com



Referring URL: http://lalfd.baseball.sportsline.com/standings

Browser: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; .NET CLR

1.0.3705; Alexa Toolbar)

Screen Resolution: 1024x768x32

Cookies: enabled

javascript: version 1.2

Java: enabled

Applet/JavaScript Interact: enabled

Plug-ins:

Shockwave: version 8 detected

Flash: version 7 detected

QuickTime: was not detected

RealPlayer: was not detected

Windows Media: was detected

Server: ws065-fe.fl.sportsline.com

[Crash_44]

Originally Posted by Mike

I received a response again from sportsline and it was the same goddam response like the first one. Read the email that I sent back to them this morning:


I am extremely pissed at this!!!


This is the third email that I have sent in regards to my fantasy league on Sportsline.com. I am appalled at your responses because of the fact that I was sent the SAME email again and again. Who can I contact to talk about my league problems and please do not send me to the help page on Sportsline, that doe not do a damn thing for me. I need to speak to someone from Sportsline.com, I am the commissioner of my league and I have had problems that I would like to discuss with your company. Commissh's Erik response to the last email was an insult to my integrity. Please read this entire email and you will see what I mean. Please send me a contact phone number ASAP. If I do not receive a response within 24 hours, I am going to report your practices to the BBB.

Sincerely,

Mike Simonds

SportsRant.com

-----Original Message-----

From: Fantasy Support [mailtoantsup@sportsline.com]

Sent: Wednesday, March 24, 2004 12:43 PM

To: Mike Simonds

Subject: Re: FW: Billing Related Issue

Hi Mike:

**DO NOT REPLY TO THIS EMAIL, IT WILL NOT REACH THE INTENDED PARTIES**

Please submit your question from within the fantasy game you reference by scrolling over the "Help" button within the header, and then clicking: "Contact Us/Contact the Commissioner".

At the top of the Help/Contact Us page you'll find the FAQ section of the site which is updated frequently. At the bottom you'll find the email submission form where you may submit your questions.

Submitting your question using this outline will expedite response directly from individuals within our fantasy department assigned to your game. It also provides them with a direct link to your league and a good deal of setup information that allows the commissioners to more accurately assist you.

If you are unable to access your league, please submit your fantasy related question and information to support@commissioner.com:

Your Name:

Your ID:

Your Team/League Name:

League URL (website address):

Your Question/Issue:









Thank you for your business,

The Commissioners' Office

Commish Erik

---------------------------------------

Hey Tournament Fans - Gear up for this year's madness at MVP.com, The Official Store of CBS SportsLine.com.

Our NCAA Fan Shop features a wide assortment of products for all your favorite teams. Click below to start shopping!



http://mvp.com/entry.point?entry=715787&source=E_FAN:bracket_ncaa fanshop:03_01_04





Original Message Follows:

-------------------------

I am forwarding this to your office for help and understanding on why this issue is not being resolved. Please read my email send to support@sportsline.com. I am appalled at the service that I am receiving from Sportsline at this time and I wish a quick and decisive response to this issue!

I sent this email originally on March 18 and the response stated that I would receive a reply within 24 hours; well it took them 6 days to get back to me. Please read the message below and respond ASAP or I will contact the BBB.



Sincerely,

Mike Simonds



Original Message Follows:

-------------------------

Name: Mike Simonds

ID: sportsrant

Email: simonds@sportsrant.com

Subject: Billing Related Issue

Feedback: I am in the sportsrant.com fantasy baseball league that I, along with another person paid for. We conducted the draft roughly 10 days ago and I cam sending this email because he also sent in an email and never heard from CBS what so ever. We experienced many problems during the draft, something that I would not expect for $ 120.00. Yahoo offers free leagues with the same type of drafts.

First, the default rankings by Sportsline are atrocious. An owner in my league who didn't adjust the default rankings and was unable to attend the draft was given Ryan Dempster with the #2 pick in the draft. Second, all too frequently, errors would come up on the draft page, forcing owners to reopen their draft pages. Finally, it was much too difficult to see what players had already been drafted. Once a player was drafted, their name was completely removed from all the rank lists and it became a wild goose chase to find out if a player had been drafted yet and who had taken them.

I have participated in numerous Yahoo! Live Drafts and have never found their servers slow, have never experienced an error on their draft pages, and have always been able to navigate their draft pages with ease.
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