My Feedback to CBS Sportsline:

Crash_44 · March 13th, 2004, 03:30 PM

At first, I was very excited about being the commissioner of my own league here at CBS Sportsline. However, now that the I have experienced a CBS Sportsline Live Draft, I must say I'm very disappointed.

I think CBS Sportsline should be ashamed and embarrassed that they charge people $120 to be commissioner of their own league when Yahoo! provides a similar service that is much more efficient and FREE.

On draft night, CBS Sportsline's servers were incredibly slow and many owners in the league experienced errors on their draft pages.

First, the default rankings by Sportsline are atrocious. An owner in my league who didn't adjust the default rankings and was unable to attend the draft was given Ryan Dempster with the #2 pick in the draft. Second, all too frequently, errors would come up on the draft page, forcing owners to reopen their draft pages. Finally, it was much too difficult to see what players had already been drafted. Once a player was drafted, their name was completely removed from all the rank lists and it became a wild goose chase to find out if a player had been drafted yet and who had taken them.

I have participated in numerous Yahoo! Live Drafts and have never found their servers slow, have never experienced an error on their draft pages, and have always been able to navigate their draft pages with ease.

Hopefully, my CBS Sportsline experience improves from here on out because I don't feel it can get much worse. Right now, I don't see how I could ever bring myself to pay even 1 cent for another fantasy service from CBS Sportsline, knowing that there are free fantasy services available that are better.

I'm sure my opinion makes little difference to you, but I just wanted to assure you that you are far from the best fantasy sports source available. Thank you.

Crash_44 · March 13th, 2004, 04:33 PM

BTW, I did actually send this in to Sportsline.

Erotic Joe · March 13th, 2004, 11:59 PM

Make sure to tell us about the answer.

Crash_44 · March 14th, 2004, 08:38 AM

I should get one Monday.

JGAC · March 14th, 2004, 03:53 PM

I'd ask for a refund if it was that bad and it continues to be that bad throughout the season.

Crash_44 · March 14th, 2004, 04:16 PM

Well, I didn't want to go that far...but if they offer it to me, I'll take it!

Crash_44 · March 16th, 2004, 12:17 PM

No word from Sportsline yet (unless I accidentally deleted it in my Junk Mail). They're probably at a loss for words...or they just don't care.

JGAC · March 17th, 2004, 11:19 AM

I'd email them again.

and mention your first email.

Mike · March 17th, 2004, 02:28 PM

Crash,

PM me the email address of the sportsline contact form or maybe there is a phone number that I can call. For the way that draft went, I want to see some type of resolution. I will contact them also

Crash_44 · March 17th, 2004, 05:49 PM

Alright, do you see on the league home page where it has quotes from other Sportsline members (should be toward the bottom). Well I clicked on that and it has a place where I could submit a reaction. I put this one as a "Complaint".

Mike · March 18th, 2004, 06:04 PM

I emailed them also and expressed that I run a site alone, without the power that they have, and that I answer or look into problems as soon as I can. I also expressed that I demand sometype of response, also that you had sent in an email 5 days ago and had not received anything. This really pisses me off and maybe you do not understand, but if you were running a site and had these types of problems, then it would be in your best interest to correct them ASAP!!!

JGAC · March 18th, 2004, 06:07 PM

Hopefully now they will respond.

Crash_44 · March 18th, 2004, 07:52 PM

Quote:

Originally Posted by Mike

I emailed them also and expressed that I run a site alone, without the power that they have, and that I answer or look into problems as soon as I can. I also expressed that I demand sometype of response, also that you had sent in an email 5 days ago and had not received anything. This really pisses me off and maybe you do not understand, but if you were running a site and had these types of problems, then it would be in your best interest to correct them ASAP!!!

You do run your own site and you invested the most in the league, so nobody would understand more than you and nobody should be as pissed as you.

Mike · March 18th, 2004, 09:40 PM

oh that last part is what i meant to them

Mike · March 24th, 2004, 08:29 AM

I received this in my email and from the response, they really do not seem to give a shit and sent me else where:

Quote:

**DO NOT

March 13th, 2004, 03:30 PM	#1
Crash_44 Join Date: 07-12-2002 Location: Lawrence, KS Posts: 6,835	My Feedback to CBS Sportsline: At first, I was very excited about being the commissioner of my own league here at CBS Sportsline. However, now that the I have experienced a CBS Sportsline Live Draft, I must say I'm very disappointed. I think CBS Sportsline should be ashamed and embarrassed that they charge people $120 to be commissioner of their own league when Yahoo! provides a similar service that is much more efficient and FREE. On draft night, CBS Sportsline's servers were incredibly slow and many owners in the league experienced errors on their draft pages. First, the default rankings by Sportsline are atrocious. An owner in my league who didn't adjust the default rankings and was unable to attend the draft was given Ryan Dempster with the #2 pick in the draft. Second, all too frequently, errors would come up on the draft page, forcing owners to reopen their draft pages. Finally, it was much too difficult to see what players had already been drafted. Once a player was drafted, their name was completely removed from all the rank lists and it became a wild goose chase to find out if a player had been drafted yet and who had taken them. I have participated in numerous Yahoo! Live Drafts and have never found their servers slow, have never experienced an error on their draft pages, and have always been able to navigate their draft pages with ease. Hopefully, my CBS Sportsline experience improves from here on out because I don't feel it can get much worse. Right now, I don't see how I could ever bring myself to pay even 1 cent for another fantasy service from CBS Sportsline, knowing that there are free fantasy services available that are better. I'm sure my opinion makes little difference to you, but I just wanted to assure you that you are far from the best fantasy sports source available. Thank you.

March 13th, 2004, 04:33 PM	#2
Crash_44 Join Date: 07-12-2002 Location: Lawrence, KS Posts: 6,835	BTW, I did actually send this in to Sportsline.

March 13th, 2004, 11:59 PM	#3
Erotic Joe Join Date: 10-28-2002 Posts: 256	Make sure to tell us about the answer.

March 14th, 2004, 08:38 AM	#4
Crash_44 Join Date: 07-12-2002 Location: Lawrence, KS Posts: 6,835	I should get one Monday.

March 14th, 2004, 03:53 PM	#5
JGAC Join Date: 05-09-2003 Location: North End, Boston Posts: 6,079	I'd ask for a refund if it was that bad and it continues to be that bad throughout the season.

March 14th, 2004, 04:16 PM	#6
Crash_44 Join Date: 07-12-2002 Location: Lawrence, KS Posts: 6,835	Well, I didn't want to go that far...but if they offer it to me, I'll take it!

March 16th, 2004, 12:17 PM	#7
Crash_44 Join Date: 07-12-2002 Location: Lawrence, KS Posts: 6,835	No word from Sportsline yet (unless I accidentally deleted it in my Junk Mail). They're probably at a loss for words...or they just don't care.

March 17th, 2004, 11:19 AM	#8
JGAC Join Date: 05-09-2003 Location: North End, Boston Posts: 6,079	I'd email them again. and mention your first email.

March 17th, 2004, 02:28 PM	#9
Mike Join Date: 07-08-2002 Location: Dallas, Texas Posts: 10,826	Crash, PM me the email address of the sportsline contact form or maybe there is a phone number that I can call. For the way that draft went, I want to see some type of resolution. I will contact them also

March 17th, 2004, 05:49 PM	#10
Crash_44 Join Date: 07-12-2002 Location: Lawrence, KS Posts: 6,835	Alright, do you see on the league home page where it has quotes from other Sportsline members (should be toward the bottom). Well I clicked on that and it has a place where I could submit a reaction. I put this one as a "Complaint".

March 18th, 2004, 06:04 PM	#11
Mike Join Date: 07-08-2002 Location: Dallas, Texas Posts: 10,826	I emailed them also and expressed that I run a site alone, without the power that they have, and that I answer or look into problems as soon as I can. I also expressed that I demand sometype of response, also that you had sent in an email 5 days ago and had not received anything. This really pisses me off and maybe you do not understand, but if you were running a site and had these types of problems, then it would be in your best interest to correct them ASAP!!!

March 18th, 2004, 06:07 PM	#12
JGAC Join Date: 05-09-2003 Location: North End, Boston Posts: 6,079	Hopefully now they will respond.

March 18th, 2004, 09:40 PM	#14
Mike Join Date: 07-08-2002 Location: Dallas, Texas Posts: 10,826	oh that last part is what i meant to them